Privacy Policy

Personal Data Collection Statement (PICS)
This Personal Data Collection Statement ("PICS") outlines how we collect, use, and share your personal data in accordance with relevant data protection and privacy laws. By using this website ("Website") or purchasing products through it ("Products"), you agree to the terms outlined below:

1.Purpose of Collection and Use
We collect and utilize your personal data to:

  • Provide access to our Website and deliver Products.
  • Share information with authorized third parties as described below.
  • Allow you to access, correct, or update your personal data when requested.

This PICS may be updated periodically, so we encourage you to review it regularly.

2.Applicability
This PICS applies to personal data collected from:

  • Visitors: Individuals browsing our Website.
  • Users: Individuals purchasing or receiving Products.
  • Contacts: Individuals reaching out to us through the Website, email, or other means.

3.Personal Data We Collect
We may collect, store, process, transfer, and use the following personal data:

  • Visitors
    • IP address or unique device identifiers (mandatory).
  • Users
    • Username.
    • Account password.
    • Full name (mandatory).
    • Email address (mandatory).
    • Billing and delivery addresses (mandatory).
    • Payment information (mandatory).
    • Telephone number.
  • Contacts
    • Full name (mandatory).
    • Email address (mandatory).
    • Any additional personal data you provide voluntarily.

Failure to provide mandatory data may limit our ability to deliver Products, respond to inquiries, or grant access to the Website.

4.Purpose of Data Use
Your personal data is used for the following purposes:

  • Product Provision: Managing orders, accounts, billing, and payments.
  • Website Functionality: Analyzing usage and optimizing the user experience.
  • Customer Service: Addressing inquiries, feedback, and support requests.
  • Security: Ensuring data integrity and preventing fraud.
  • Legal Obligations: Complying with laws, regulations, and official requests.
  • Direct Marketing: With your consent, sending promotions and updates (see Section 9).

Personal data will not be used for other purposes unless:

  • You give explicit consent.
  • It is directly related to the original purpose.
  • It is permitted under applicable law.

5.Data Sharing
We may share your data with:

  • Internal Parties: Employees, officers, and subsidiaries.
  • Service Providers: IT providers, payment processors (e.g., Shopify, PayPal), product suppliers, analytics services, and cloud storage providers.
  • Advisors: Legal, financial, and accounting professionals.
  • Regulatory Authorities: As required by law or for fraud prevention.
  • Corporate Transactions: In the event of mergers, sales, or reorganizations.

All third-party data sharing is protected through confidentiality agreements or similar safeguards. Consent will be obtained for sharing data with entities not listed above.

6.Cookies
Cookies enhance your browsing experience. Our Cookie Policy outlines their use, including:

  • Types of Cookies:
    • Session Cookies: Temporary and deleted after browsing.
    • Persistent Cookies: Stored for future visits.
  • Categories:
    • Necessary: Essential for Website functionality.
    • Performance: Analyzing and improving Website usage.
    • Functionality: Remembering user preferences.

By using our Website, you consent to the use of cookies unless you disable them in your browser settings. Disabling cookies may impact functionality.

7.Data Retention
We will retain your personal data only as long as necessary to fulfill its purpose or meet legal obligations. Once the retention period ends, the data will be securely deleted or anonymized.

8.Access and Correction
Under the Personal Data Protection Ordinance (PDPO), you have the right to:

  • Access: Request a copy of your data (fees may apply).
  • Correction: Request updates if your data is inaccurate.

To exercise these rights, please contact us directly. Requests may be denied if the data is accurate or changes involve opinions.

9.Direct Marketing
With your explicit consent, we may use your personal data to:

  • Send product promotions, updates, and discounts.
  • Share seasonal greetings and other communications.

You can opt-out of direct marketing at any time by:

  • Emailing us your preference.
  • Replying to marketing emails with "unsubscribe."

We will only share personal data for marketing purposes if you have provided prior consent.

This PICS ensures transparency and the protection of your personal data. If you have any questions or wish to exercise your rights, please contact us at your convenience.

 

Contact Information:

Email: info@leopoldthornefashion.com

Or visit our Contact page

Company Information:

Website: https://leopoldthornefashion.com
Store name: Leopold Thorne Fashion
Address: 400 39 Ave SE, Calgary, AB T2G 5P8, Canada

Email: info@leopoldthornefashion.com
https://leopoldthornefashion.com/pages/contact
Phone number: +44 07884843084

Our customer service team is available Monday to Friday from 9 AM to 5 PM.
We aim to reply within 1 day.